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North Knoxville News

Saturday, November 23, 2024

Tri-Community Volunteer Fire Department Hamilton County 911 Emergency Communications District Computer Aided Dispatch (CAD)

Hamilton County 911 Emergency Communications District has implemented a new feature which allows individuals to request a special needs entry into Computer Aided Dispatch (CAD) tied to a specific address. 

Examples include (but not limited too):

 Persons needing assistance to evacuate. 

 Persons with specific health issues. 

 Persons who are speech/hearing impaired.

 Persons with severe allergies.

When first responders are enroute to an address with a special needs entry, the information automatically generates on CAD. 

Other information that could be helpful when responding:

 Gate codes

 Hidden key locations

 Home O2 generators 

 Etc…

The information is kept private, and will only be shared with first responders who are enroute to the specific address for an emergency. 

Premise information expires after 1 year, and will require another form submission to continue. Reminders will be sent via email.

The more we know while responding, the quicker we can assist when seconds count. 

You can submit a special needs entry by filling out a form at this link: 

https://www.hc911.org/specialneeds/

Original source can be found here

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